Return Policy:

IBS Automotive is proud to offer 30 days questionless return starting from your product receival date. We will accept your return for any reason that the product does not suit your need. (Unless HAZMAT product)

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

General Instructions

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Restocking fees up to 20% and non refundable original outbound shipping charge will only apply to returns in opened/damaged conditions and are not returned due to a mistake by IBS Automotive.

Detailed returning instructions and all applicable fees case by case will be sent out once a customer service representative is contacted for a return.

IBS Automotive is proud to provide seamless purchasing experience and worriless return experience. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.